Contact
Get help with COMTRADE analysis, account access, saved records, and support requests.
Contact ZeroRiskk
Have a question about ZeroRiskk COMTRADE Analyzer, relay disturbance records, waveform analysis, or fault investigation support? We would be happy to hear from you.
ZeroRiskk is owned and operated by Mavonix Industries Pvt Ltd. The platform is built for protection engineers, electrical maintenance teams, testing engineers, and power-system professionals who need a faster, clearer, and more reliable way to review COMTRADE files and protection events.
GSTIN: 19AASCM8514E1Z2.
Whether you want to report an issue, request a feature, discuss a technical use case, or explore how ZeroRiskk can help your team, you can contact us directly.
Get in Touch
For support, product queries, technical feedback, or business enquiries, click below to open the contact email.
The email address is hidden by default to reduce automated scraping.
What You Can Contact Us About
- Support related to COMTRADE file viewing and analysis
- Questions about waveform, phasor, frequency, fault location, distance, differential, computed, or readout views
- Suggestions to improve the ZeroRiskk platform
- Feedback from protection engineers and electrical professionals
- Business, collaboration, or enterprise enquiries
- AI-based fault analysis and report generation queries
Before Sending a Support Request
To help us understand your issue faster, please include the following details where applicable:
- Your registered email ID
- A short description of the issue
- The workbench or feature where the issue occurred
- Browser name and device type
- Screenshot of the problem, if available
- Whether the issue happened during upload, analysis, report generation, or playback
Please do not share confidential plant data unless you are authorized to do so.
Our Focus
ZeroRiskk is continuously evolving with one goal: to make protection event analysis simpler, faster, and more useful for real engineering decisions.
Your feedback helps us improve the platform for real-world protection, maintenance, testing, and power-system analysis workflows.